Supported executive leaders by managing schedules, travel logistics, and operational processes. Collaborated with cross-functional teams to prepare reports and presentations, streamline workflows, and implement process improvements.

• Partnered with the Chief of Staff to optimize executive schedules, streamline meetings, and oversee complex travel logistics, resulting in a 30% reduction in scheduling conflicts.

• Spearheaded the implementation of AI-based tools, reducing manual workloads by 80% and cutting operational costs by 15%.

• Analyzed financial data to provide recommendations for travel and vendor management, resulting in a 20% cost savings.

• Prepared reports and presentations for high-level decision-making, supporting strategic initiatives for senior leadership.

Managed cross-functional projects, aligning business goals with operational execution through collaboration with product, marketing, and customer support teams. Oversaw project timelines, budgets, and risk mitigation using agile methodologies.

• Managed the end-to-end launch of an online marketplace, collaborating with cross-functional teams (marketing, customer support) to align project objectives with business outcomes.

• Implemented agile methodologies to increase productivity by 20%, improving delivery timelines across the organization.

• Monitored key performance indicators (KPIs) to ensure on-time delivery and compliance with budget constraints.

• Identified operational inefficiencies, developing strategies to mitigate risks and streamline workflows.

Supported teachers with classroom management and worked closely with children ages 3-5 to foster a positive learning environment. Helped students with early learning concepts through engaging activities, focusing on developing motor, cognitive, and social skills. Managed classroom organization and prepared materials to support the smooth running of daily lessons. 

Provided full-time childcare and academic support for two children, balancing multiple tasks including school pick-ups, activity planning, and assisting with homework. Developed individualized learning plans to reinforce schoolwork and help the children achieve their milestones. Coordinated daily schedules, including extracurricular activities and appointments, while managing household tasks such as light cleaning and organizing. This role required excellent multitasking skills, flexibility, and patience. 

Oversaw sales operations, including territory management, recruitment, and onboarding. Managed product distribution, event coordination, and sales reporting, ensuring alignment between sales strategies and business objectives.

• Led operational strategies that drove a 150% increase in sales, contributing to the company’s expansion into new territories.

• Managed end-to-end event operations, achieving 30% growth in participation at sales events year-over-year.

• Handled recruitment and onboarding of 35+ employees annually, ensuring effective team integration and performance.

• Developed sales performance dashboards and managed territory assignments, supporting the alignment of sales strategies with operational goals.

Led talent acquisition, onboarding, and retention efforts. Managed leadership routines and coordinated cultural exchange programs, fostering partnerships and aligning operations with organizational goals.

• Managed recruitment cycles and improved leadership routines, achieving a 70% employee retention rate across four hiring rounds.

• Oversaw the execution of 100+ cultural exchange programs, fostering partnerships and international collaborations.

• Enhanced organizational culture, contributing to individual and team growth while aligning with operational objectives.